First Energy / Penelec Outage Contacts

Report any downed lines ASAP by calling 911. Customers should assume all downed or low-hanging power lines are energized and dangerous. Stay at least 30 feet away and use extra caution where downed lines are tangled in trees or other debris.

Customers who experience a service interruption due to weather are encouraged to report their outage by calling 1-888-LIGHTSS (1-888-544-4877), texting OUT to LIGHTS (544487) or clicking the “Report Outage” link on www.firstenergycorp.com. If you’re not signed up for outage alerts and text messaging, now is a great time to do so.